Reference

Open Your Account Under Clear Terms

Clear account rules, payment handling for DANA, OVO, GoPay and QRIS, and live table entry conditions sit inside our Terms & Conditions before you use the lobby.

Account acceptance stepDANA OVO GoPay QRIS09:00-23:00 WIB supportMobile account menu

Explore The Lobby Read FAQ

Explore The Rules Before You Join

no hk Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions explain how your account is created, how your wallet is checked, and when access to game categories such as Speed Baccarat, Legend of Hou Yi, Crash Games and Bingo may be restricted. The document applies when you submit the registration form, accept

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the terms box, sign in again, or place a request through the wallet. Payment rules cover name matching, transaction status, receipt checks and withdrawal verification for local rails. Access depends on local law, and we may ask for extra account checks when the payment name, phone
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number or device history does not match your account record. If we change the Terms & Conditions, we place the newer version in Menu > Account > Terms so you can check the rule date before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Check Your Terms Contact Paths

Fast answers matter when a rule affects your account, wallet or access to a table. We handle Terms & Conditions questions through live chat, WhatsApp and email from 09:00 to 23:00 WIB…

Live chat Use the chat bubble after signing in and choose Terms & Conditions from the subject list. We can see your account status, recent acceptance record and wallet queue without asking you to repeat basic details.

WhatsApp help Message us from the phone number on your account when a rule question involves DANA, OVO, GoPay or QRIS. We may ask for a transaction reference, not your wallet PIN or password.

Email record Send longer Terms & Conditions questions to support with your account name, clause title and screenshot if needed. Email works well when you want a written answer about rule changes or account checks.

RECORD CARE

Browse How We Keep Terms Records

Your Terms & Conditions record is part of how we operate the account safely. We store acceptance time, device signals, payment references and support messages so we can confirm which rules applied…

Acceptance log

When you accept the Terms & Conditions, we record the time, account ID and device signal. This helps us confirm which rule version applied when you opened the lobby or used the wallet.

Payment records

DANA, OVO, GoPay and QRIS entries are tied to transaction references, name checks and status updates. We use those records to apply wallet terms and answer payment rule questions accurately.

Cookie use

Cookies keep your session linked to the browser after sign-in and help us show the current Terms & Conditions page. You can clear browser cookies, then sign in again to refresh the session.

Account security

Password resets, device changes and wallet edits may trigger extra checks under the Terms & Conditions. We compare registered phone, email and activity signals before allowing sensitive account changes.

Retention timing

We keep account, payment and support records for operational needs, dispute handling and rule history. Retention length can differ by record type, payment rail and account status under applicable requirements.

Change requests

Ask support to update account details through live chat, WhatsApp or email. We verify the registered contact first, then explain which Terms & Conditions clause controls the requested change.

See Answers About Your Terms

These answers focus only on how our Terms & Conditions affect your account, payments, access and support contact. If your question involves a live table, slot-feature room or sportsbook market, start with the clause shown in Menu > Account > Terms. For account-specific help, contact us during 09:00-23:00 WIB so we can check your record directly.

You accept them when you create the account and tick the terms box. We also treat continued account use after a posted change as acceptance, so check Menu > Account > Terms before continuing.

Yes. The payment clauses cover local wallet name matching, transaction references, status checks and withdrawal verification. If a payment record differs from your account details, we may pause the request for account checks.

We place the current rule date on the Terms & Conditions page inside your account menu. If the change affects wallet handling or account access, support can point you to the updated clause.

Yes, contact support from your registered phone or email. We verify the request against your account record, then explain whether the Terms & Conditions allow the correction and what proof is needed.

Access can be limited when the Terms & Conditions require verification, payment checks or region checks. Eligibility depends on local law, and we may restrict wallet or lobby entry while a check is active.

We link acceptance time, account ID, device signals, support messages and payment references to the applicable rule version. This helps us answer disputes about wallet actions, account edits and access decisions.

Use live chat for quick account checks, WhatsApp for payment-related questions, or email when you need a written record. Include the clause title, account name and transaction reference if one is involved.

Open Your Account Under Clear Terms

Check Your Terms Contact Paths

Browse How We Keep Terms Records

Acceptance log

Payment records

Cookie use

Account security

Retention timing

Change requests

See Answers About Your Terms

01 When do I accept the Terms & Conditions?

02 Do the terms apply to DANA, OVO, GoPay and QRIS?

03 How will I know if the Terms & Conditions change?

04 Can I ask for my account details to be corrected?

05 Why can account access be limited under the terms?

06 What data is linked to my Terms & Conditions record?

07 Who should I contact about a terms dispute?

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